Last updated: July 2026. This page describes how Beautonomi ("we", "us", "our") addresses age suitability, content types, and safety controls across our websites and mobile applications (the Beautonomi customer app and the Beautonomi Partner provider app). It should be read alongside our Privacy Policy and Terms of Service.
Summary. Beautonomi is a marketplace for beauty and wellness services. The customer app includes social discovery features (Explore), reviews, messaging, and sponsored placement. Users must be at least 13 years old to use social features; providers must meet higher age and identity requirements for payouts and business verification.
Customer app: You must be at least 13 to create an account and use social or user-generated content features. Users under 13 are not permitted on the Platform.
Provider app: Providers must be at least 18 and able to enter a binding contract. Business verification (KYB) and identity verification may be required before payouts or card-machine acceptance.
Date of birth is collected during onboarding. Where required, identity verification confirms legal age using government ID and facial matching.
We confirm age using a layered approach with strict precedence:
Server-side checks enforce minimum age for social capabilities. Enforcement can run in audit-only mode during rollout before full blocking is enabled.
Beautonomi includes:
Users can create reviews, Explore posts, comments, and messages subject to our Terms and community standards. We provide reporting tools for posts, comments, messages, and reviews. Reports are reviewed by our trust and safety team. We may remove content, restrict accounts, or escalate to law enforcement where required.
Users in restricted safety modes may have limited ability to create or interact with UGC even when they meet the minimum age.
In-app messaging connects customers and providers around bookings and support. Messaging can be disabled through Content & Safety Controls or enforced by default for users aged 13–17. We do not operate open public chat rooms; conversations are tied to marketplace activity.
Report harassment or unsafe behaviour via in-app reporting or Help & support.
Providers may purchase sponsored placement on the Platform. Sponsored results are clearly labelled. We do not sell personal information to third-party advertising networks. Marketing attribution (such as campaign parameters) is subject to your cookie and privacy choices.
Beauty and wellness services may reference treatments, skin conditions, or lifestyle topics. Provider descriptions are for booking purposes and do not constitute medical diagnosis or treatment advice. Consult a qualified professional for medical decisions.
In App Store age-rating terms, medical or treatment information appears infrequently (specialised clinic or medical-aesthetic listings), while general health and wellness topics (self-care, beauty routines) are more common across the marketplace.
The customer app includes Content & Safety Controls under Account Settings. Guardians or account holders can:
For users aged 13–17, some controls are applied by default and cannot be turned off without meeting age requirements. Changing safety settings requires authentication on the device to support guardian oversight.
Our mobile apps do not provide unrestricted web browsing. In-app browsers and WebViews are limited to approved first-party pages (such as legal policies and help), payment checkout, identity verification, and maps. Unknown URLs open in the system browser outside the app.
To report content or behaviour: use in-app report actions on Explore posts, comments, or conversations, or contact us via Help & support.
For privacy or safety questions: support@beautonomi.com.
See also: Privacy Policy, Cookie Policy, Account & Data Deletion.
We are here to help with questions about age suitability, safety controls, and reporting.
In the mobile app, open Account Settings → Content & Safety Controls to manage restricted mode, social feed visibility, messaging, and related options.
You can also give us feedback.