Your available payout balance is the amount you have earned from bookings and sales that were paid through the platform (e.g. Paystack). To get paid, go to the Payouts section in the provider app or web (under Finance). Connect a payout account (e.g. bank) if you have not already, then request a payout for the amount you want to withdraw.
Payout requests are processed according to our schedule and your region. Once processed, the money is sent to your connected account. You can see the status and history of payouts in the same section. Payments you took in person (cash or Yoco at your venue) do not go into this balance; you keep those directly.